Privacy Policy
Last updated: November 3, 2026
Henan Shaolin Bus Co., Ltd. ("Shaolin Bus", "we", "us", or "our") respects your privacy. This policy explains how we handle personal information provided through our bus inquiry website, communications, and lead forms on Facebook or Instagram.
1. Information we collect
When you request information or a quotation, we may receive information you choose to provide, including:
- Your name, company, country or city, email address, phone number and WhatsApp contact.
- Bus models, vehicle specifications, intended use, fleet size, quantities, budget, purchasing schedule, delivery destination and other inquiry details.
- Messages and correspondence you send to us.
- Information submitted through Facebook or Instagram lead forms, according to the fields shown in those forms.
2. How we use your information
We use inquiry information to respond to requests, provide product specifications and quotations, discuss shipping and technical requirements, communicate about potential purchases, and provide related customer service. We may follow up on the inquiry using the contact details you provide. We do not use your information for unrelated marketing without an appropriate basis or permission where required.
3. How the website inquiry form works
Our bus questionnaire prepares your answers on your device. When you choose “Send via WhatsApp”, the website opens WhatsApp with a prepared message. Your answers are sent to us only if you proceed to send that message in WhatsApp. Copying or printing the answers does not, by itself, send them to Shaolin Bus. This description applies to the questionnaire as currently implemented; other website services may operate differently if added later.
4. Facebook and Instagram lead forms
If you submit a Meta lead form, Meta may provide us with the contact and inquiry information you entered so we can respond. Meta independently processes information under its own terms and privacy policies. You can review Meta's Privacy Policy.
5. Sharing and international communications
We may use business communication and service providers, such as WhatsApp and Meta, to receive and respond to inquiries. Depending on your location and the services used, information may be processed or transferred across borders, including to China where our business is based. We do not sell personal information. We may disclose information when legally required or when necessary to handle your request through an appropriate service provider.
6. Retention and security
We retain inquiry records only for as long as reasonably necessary for the purposes described here, business recordkeeping, and applicable legal obligations. Actual retention periods depend on the nature of the inquiry and legal requirements. We take reasonable organizational and technical measures to protect information, but no electronic communication or storage method is completely secure.
7. Your choices and rights
You may request access to, correction of, or deletion of personal information we hold about you, or ask us to stop nonessential follow-up communications, subject to applicable law. Contact us at fuxin@shaolinbus.cn. Please provide enough information to identify your inquiry; we may need to verify your request.
8. Third-party links
Our website may link to WhatsApp, Facebook or other third-party services. Their privacy practices are governed by their own policies. Please review those policies before sharing information.
9. Updates
We may update this Privacy Policy to reflect changes to our services or legal requirements. The latest version will be published on this page with an updated date.
10. Contact us
Henan Shaolin Bus Co., Ltd.
No. 513, Kangtai Road, Yulong Town, Xingyang City, Henan Province, China
Email: fuxin@shaolinbus.cn
WhatsApp: +86 190 6963 6117